We combine clinical mental health expertise, behaviour support, and nursing care to deliver truly integrated NDIS supports. Currently accepting self-managed and plan-managed participants.
We specialise in participants with complex presentations — mental health, dual diagnosis, trauma, and challenging behaviour. Our team brings clinical depth that goes beyond standard support.
Navigating complex NDIS plans, connecting you with the right providers, resolving barriers, and building independence in managing your supports.
Delivered by PreetTherapeutic support incorporating CBT and strategic psychotherapy for participants with mental health goals in their NDIS plan. Trauma-informed, person-centred, evidence-based.
Delivered by PreetSpecialised support for participants with alcohol and other drug presentations, including dual diagnosis. Motivational interviewing, relapse prevention, and behaviour support.
Delivered by PreetRegistered nurse-delivered clinical support in the community — complex health needs, medication management, wound care, and health monitoring.
Delivered by DeepharmanPersonalised daily support and community participation with the backing of clinical oversight — ideal for participants with complex health and psychosocial needs.
Delivered by DeepharmanFunctional behaviour assessment, positive behaviour support plans, and restricted practices support. Currently pending NDIS Commission BSP practitioner approval.
Available soonDiploma-level clinical hypnotherapy for participants with anxiety, phobias, chronic pain, and habit-related goals. Completing qualification July 2025.
Available July 2025Thrive Integrated Supports was founded on the belief that people with complex needs deserve a team with the clinical skills to truly understand them — not just support them.
Preet is an AASW-accredited social worker with extensive experience as a mental health therapist, specialist support coordinator, and AOD clinician. He brings a deeply integrative clinical approach — drawing on CBT, strategic psychotherapy, and AOD frameworks to support participants with the most complex presentations, including dual diagnosis, trauma, psychosocial disability, and Indigenous social and emotional wellbeing.
Deepharman is a registered nurse with a genuine passion for community and disability support. She brings clinical rigour, warmth, and a deep understanding of complex health needs to every participant she works with. Deepharman delivers nursing supports and daily support services, and is a key part of our integrated care approach for participants with complex health and psychosocial needs.
We work best with participants whose needs go beyond standard support — people who need a team that truly understands what they're going through.
Mental health conditions impacting daily functioning and community participation
Co-occurring mental health and AOD presentations requiring integrated support
Participants requiring behaviour support plans and positive strategies
Physical health conditions requiring nurse-delivered or nurse-supervised support
Trauma-informed support for participants with complex histories
Participants who need specialist support to get the most from their NDIS plan
Every participant we support has rights protected under the NDIS Act 2013, the Disability Discrimination Act 1992, and the Victorian Charter of Human Rights and Responsibilities Act 2006.
You have the right to be treated with dignity and respect, to receive safe and quality supports, and to have your privacy protected at all times.
Read the Service Charter ↗All our workers follow the NDIS Code of Conduct — acting with integrity, respecting your privacy, providing safe supports, and always prioritising your wellbeing.
Read the Code of Conduct ↗We work toward the NDIS Practice Standards and are committed to delivering supports that meet the quality and safeguarding requirements of the NDIS Commission.
View Practice Standards ↗We take our duty of care seriously. Any incidents are documented, reported as required, and reviewed to improve our practice. Your safety is always our first priority.
Learn more ↗Your personal information is held securely and used only to deliver your supports. We comply with the Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic).
View our Privacy Policy ↗The NDIS Commission is the independent regulator for NDIS providers. If you have concerns about your supports, you can contact them directly at any time.
1800 035 544 ↗We welcome all feedback. If something isn't right, we want to know so we can fix it. You will never be disadvantaged for making a complaint. Our complaints process complies with the NDIS (Complaints Management and Resolution) Rules 2018.
Contact Preet on 0469 097 290 or mindwithpreet@gmail.com. We acknowledge all complaints within 2 business days and aim to resolve within 28 days.
Submit a written complaint via email or post. All complaints are recorded, investigated fairly, and responded to in writing with the outcome and actions taken.
If unsatisfied with our response, contact the NDIS Quality and Safeguards Commission at any time — no referral needed. Free and confidential.
You have the right to involve an independent advocate at any stage. Disability advocacy services are free and confidential. Contact Disability Advocacy Victoria.
To escalate a complaint to the NDIS Commission directly:
Click any policy below to read it in full. All policies comply with applicable Australian and Victorian legislation and NDIS requirements.
How we collect, store and use your information
View policyHow to make a complaint and what happens next
View policyHow we identify, report and respond to incidents
View policyOur approach to identifying and managing risk
View policyKeeping our workers and participants safe
View policyStandards of behaviour expected of all workers
View policyOur rights-based approach to restrictive practices
View policyStandard service agreement template for participants
View documentTo request a printed copy of any policy contact us at mindwithpreet@gmail.com
We make the referral process straightforward. Here is everything you need to send a client our way.
We work with self-managed and plan-managed participants. Service agreements and progress notes provided for every engagement. Working toward full NDIS registration for agency-managed participants.
Whether you're a participant, family member, or plan manager — we'd love to hear from you. We'll respond within one business day.
26 Paramount Boulevard
Wyndham Vale VIC 3024
Monday – Friday, 9am – 5pm